Privacy Policy
Last updated: September 2026
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Simon Bunney trading as Bunney Garden Design is the data controller for the personal information described in this policy. I only use personal information where necessary to respond to enquiries, provide my services and manage my relationship with clients.
Information I collect
When you contact Bunney Garden Design, I may collect information including your name, email address, telephone number, project address and information you provide about your garden or project.
If you become a client, I may also collect and retain photographs of the property and garden, site survey information, measurements, plans, drawings, quotations, invoices and correspondence relating to your project.
When you use my website, Wix and its hosting infrastructure may also collect limited technical information, such as your IP address and browser or device information, where necessary to operate, secure and deliver the website.
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How I use your information
I use your information to respond to enquiries, arrange consultations and site visits, prepare quotations and proposals, provide garden design, planting or maintenance services, communicate with you about your project and maintain appropriate business and financial records.
I may also use publicly available mapping, aerial imagery and property information to understand the site, its context and approximate boundaries as part of preparing for or carrying out a project.
I process personal information where it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with legal obligations, or where necessary for my legitimate interests in running and protecting my business and keeping appropriate records.
I need basic contact and project information to prepare quotations and provide services. If this information is not provided, I may be unable to proceed with an enquiry or project.
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Project photographs
I may take photographs of your garden or property as part of the design and project process. These may be retained as part of the project record.
Photographs will only be used publicly for my website, portfolio or other promotional purposes with your permission. You can withdraw that permission for future use at any time by contacting me. I will take reasonable care not to publish identifying details such as your name, full address, house number or contact information alongside photographs without separate permission.
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Website and cookies
My website may use essential cookies or similar technologies that are necessary for the website to operate correctly and securely. These technologies do not require consent where they are strictly necessary.
I do not currently use non-essential analytics, advertising or marketing cookies. If this changes, I will update this policy and, where required, ask for your consent before those technologies are used.
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Sharing your information
I do not sell your personal information or share it with third parties for their own marketing purposes.
Your information may be processed by trusted service providers that I use to operate my business, such as website hosting, email, cloud storage or accounting services. I will only disclose personal information to other parties where necessary to provide an agreed service, where you have authorised me to do so, or where required by law.
Some service providers may process information outside the UK. Where this happens, I take reasonable steps to use providers that have appropriate safeguards in place for international transfers of personal information.
How long I keep your information
I usually keep enquiry information for up to 12 months where no project goes ahead. Client project records, quotations, drawings and correspondence are normally kept for up to 6 years after the project ends. Invoices and financial records are kept for the period required by tax and other legal obligations. Information that is no longer required will be securely deleted or disposed of.
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Keeping your information secure
I use reasonable technical and organisational measures to protect the personal information I hold from loss, unauthorised access, disclosure or misuse.
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Your rights
Depending on how your information is used, you may have rights to request access to it, ask for inaccurate information to be corrected, request deletion or restriction, object to certain uses of your information, and in some circumstances receive a copy in a portable format.
Where I rely on your consent, you can withdraw that consent at any time. You also have the right to object where I rely on legitimate interests, although these rights may be limited in some circumstances by law.
I do not use personal information for automated decision-making or profiling that has legal or similarly significant effects on you.
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Contact and complaints
If you have any questions about how your information is used or wish to exercise your rights, please contact:
Simon Bunney trading as Bunney Garden Design
Email: info@bunneygardendesign.co.uk
Based in Castle Donington, UK
If you are unhappy with how your personal information has been handled, you can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
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